Jumat, 18 November 2016

Task 5 Complaint Letter Of Books

PT Gerhana Bulan
Jalan Tebet Raya No 84
Jakarta Selatan

Your Ref  : GS/DA/15B
Our Ref   : JD/DA/18C
28 June 2015

Mr Gilang Saputra
The Marketing Manajer
PT Aksara Book Store
Jalan Kemang Raya No 8B
Jakarta Selatan

Dear Sir,
Through this letter we inform you that our order had arrived on time. However, after we checked the products you sent us, there are some damages of some books :
The damages are:
1. There are part of books is torn

For the evidence, we will send you back the damage products to be re-check by your company.

We hope in the future, we would not receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.

Thank you for your concern. We will wait for you reply.

Yours Sincerelly


Josua Darmawan
Purchase Manajer


Reference :




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